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Terms and Conditions

 

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Terms & conditions

 

 

If you would like to include a review on either our kits or our service, please email us
at sales@MosaiCraft.co.uk to be included on this page.
Your feedback is very valuable to us.
 
 
 
 
 
Having discovered pixel craft we have ordered quite a few kits from Mosaicraft and loved doing them. The team at Mosaicraft have always been lovely to speak to, kits arrive complete, well packaged and quickly. We have recommended them to several of our friends and will continue to do so, and intend to purchase more kits and frames ourselves. Our goal is to go for one of the big kits eventually, to become a centrepiece for our lounge. Keep up the good work Valerie and all at Mosaicraft.

Albert and Gloria

 
 
 
 
 
 
 
 
I have just finished my 46th kit, both pre-made and bespoke, some are displayed on the walls of family and my own. I doubt that I would invested in so much time and money if I thought that it was not worth it, both for quality and the amazing customer service. Did a bit of calculating this morning. Have completed 669 base plates, put in 1,360.000 pixels and spent, well let's not go there, but have enjoyed every penny. Have got more in reserve to do and already got some planned for September. Thanks Val, Mandy, Steve and Richard, so glad I found you.

Karen Clarke

 
 
 
 
 
 
 
 
I love you! The products are amazing and customer service is just out of this world!

Liz Hough

 
 
 
 
 
Simply the best. Amazing product, whole experience with you from start to finish is excellent. Love my bespoke kits which are very personal to us too.

Glenise Gerring

 
 
 
 
 
 
Brilliant customer service, very prompt replies and always helpful! Excellent quality products!

Siobhan Burns

 
   
   
   
 
 
 
Kids got a photo of mine made into a kit. Truly amazing.

Tina Lawrence

 
   
   
   
 
 
 
I have loved mosaicraft for the past couple of years with so many different images to choose from. I have recently bought the Purple Paradise kit from the team at the West point craft show and would like to thank the ladies there for their help and generosity when my original purchase was stolen. I can't thank them enough and am already looking forward to my next mosaicraft project.

Nicola Barrow

 
   
   
   
   
   
 
 
 
Visited whilst on holiday. The owner is friendly and really knows her stuff. My daughters made their own keyrings and we bought a meerkat kit to do at home. Brilliant find x will order more in the future. Great website too.

Cheryl Simms

 
   
   
   
   
 
 
 
In love with this hobby, wish I had found it years ago. Lovely shop and lovely people.

Katie Lord

 
   
   
   
 
 
 
Excellent customer service, lovely, helpful and extremely quick delivery. Great addictive hobby, completed my first 4 base plate and now starting a bespoke kit of my new baby grandson.

Sarah Veal

 
   
   
   
   
 
 
 
Love this design. Hours of fun. Customer service is amazing too.

Cheryl Kinella

 
   
   
   
 
 
 
Found this workshop yesterday and brought my 9 yr old back today we spend a good couple of hours making keychains in the studio; excellent customer service and brilliant fun in a relaxing and very pretty environment.

Kelly Waite

 
   
   
   
   
 
 
 
I have just started doing Mosaic Art and thanks to the team at The MosaiCraft Studio I think I'm addicted to it.

Carl Campsie

 
   
   
   
 
 
 
Amazing done one already now got two of my own photos to do.

Katie Horrocks

 
   
   
   
 
 
 
Addictive little hobby ... very zen, great for after work. To relive stress.

Wendy Lovegrove

 
   
   
   
 
 
 
A totally amazing hobby that is very addictive! Absolutely fantastic customer service nothing is too much bother. Would recommend both the family and hobby to anyone. Looking forward to meeting them at the NEC soon.

Liz Hough

 
   
   
   
   
 
 
 
I have got back from craft 4 crafters show a couple of hours ago already started kit I bought, easy instructions to follow loving it already.

Amanda Sandercock

 
   
   
   
 
 
 
Totally addictive! The bespoke kit I bought turned out great. Love, love, love this hobby.

Ann Harrison

 
   
   
   
 
 
 
I only found this hobby last week and I am hooked already its great fun and something that both my husband and I can do together. The family that run this business are the most pleasant and friendly people you could meet I am so pleased I got to meet them all while I was holidaying near their studio if you get a chance please go and see them and I am sure you will be hooked on this hobby as well.

Susan Mason

 
   
   
   
   
   
 
 
 
The people in here are so lovely and helpful they created a special picture of a 4 penguin family as I have 2 children and it was ready for collection the next day Thankyou so much (I will post a picture when done) Nicola x

Nicola Wheaton

 
   
   
   
   
 
 
 
Fantastic customer service! Excellent kits and would highly recommend to any and every crafter! Xxx

Lisa Jane

 
   
   
   
 
 
 
My 3 and 5 year old loved creating the mosaic designs and will have hours of entertainment at home! Staff very helpful. Would definitely recommend. Thanks.

Lisa Wood

 
   
   
   
   
 
 
 
This is so wonderful to do as a hobby. It's so easy to do so you can still watch TV or have a conversation while doing it! It's neat and tidy and easy to travel with! I take mine to Starbucks!! I am totally addicted!

Sarah Michelle Morton

 
   
   
   
   
 
 
 
We had a great time with you on Saturday choosing presents for the grandchildren. Both the staff were extremely helpful.

Marilyn Crabb

 
   
   
   
 
 
 
This is a wonderful craft very enjoyable, quite additive hard to put down when started, and the finished product looks great on the wall. Painting by pixels and seeing the picture coming together bit by bit is very satisfying.

Peter Robertson

 
   
   
   
   
 
 
 
Brought a kit at the great British craft fair started it when I got home just need to remember to stop love it,

Darren Morton

 
   
   
   
 
 
 
Ethan was quiet :) he loved making his keyring of a x box controller best £1.20 spent today,

Debra Wright

 
   
   
   
 
 
 
One visit and we are hooked grandchildren aged 4 & 6 my daughter and myself. Started creating our own deigns as well. Love the fact we live locally .

Caroline Withers

 
   
   
   
   
 
 
 
To all out there I have just picked up my tenth kit from MOSAICRAFT. The only thing I can say about this hobby is absolutely brilliant. The family that own this business are so friendly its beyond words . If you are thinking about having a go at this craft then my advice is just do it. You won't regret it.

Paul Massa

 
   
   
   
   
   
 
 
 
Great company , always happy to help and very friendly. A good range off patterns.

Kiri Silk

 
   
   
   
 
 
 
I am on my 7th kit and am totally hooked. Two of them have been bespoke kits. The customer service I have received has been brilliant. Very quick responses to emails and fast delivery.

Christine Brown

 
   
   
   
   
 
 
 
Hi just to let you know pixel tiles arrived today safe and sound, a big thanks for easy and speedy service after being let down by another supplier, I would recommend and definitely will be using again. Thanks.

Mike

 
   
   
   
   
 
 
 
I have seen my mum do this a few months back but didn't think much about it, she then went on to buy one more and it piqued my interest.. I went on to have a small go and was hooked, I got my mum to place a bulk order (including her own ones that she wanted) and well, I'm all done!! The order was only placed at the beginning of April!! I love this craft so much, it's very detailed but still very tranquil :) I will be placing another order in the next couple of days! (My mum is just perusing the list to see which ones she would like now!) Thank you so much for providing a new fun craft for me and my mum!

Tanya Watson

 
   
   
   
   
   
   
   
 
 
 
Hi. I would just like to say a big thank u for ur service and how friendly u where. I have just finished a 6 plate bespoke kit I am over the moon with it and so is my sister who it was for. I had a women be rude to me one another site and I was going to give up with this craft then I found this site and I am really happy because I do not have to give the craft up now . Many thanks.

Sarah Turner

 
   
   
   
   
   
 
 
 
'Hiya, finally finished the 'Celtic Dogs' 18-baseplate kit I got from you earlier this year - its turned out beautiful, not a pixel missing (which has not been the case with kits I got from other sellers) and can't wait to get it framed! Thanks very much for many happy hours :-)'

Jenny Walker

 
   
   
   
   
 
 
 
I have to say I am 110% hooked on Mosaicraft!! What have you done to me!! I dream in pixels... Just to say thank you for opening up a whole new craft to me (at the moment my cross stitch stuff is gathering dust!) Since seeing you in Shepton Mallett, I've done a dolphin, a monkey, a 2 plate lion cub, a 2 plate Labrador, a 2 plate horse, a 6 plate ice queen, the purple butterfly, the pink butterfly and I'm now close to finishing the bright pink butterfly. I've got a 2 plate panda to do and I've just ordered the 6 plate Lords my Shephard and the 4 plate peacock in the rain. Phew....I have done a couple of small cross stitch for my son too if I'm honest. It's very addictive and I'm wearing my tweezers out lol!! Keep making fab kits :)

Helen Pickett

 
   
   
   
   
   
   
   
   
 
 
 
Like many other people, I find these kits addictive, but very relaxing. I have done several now, the last one being a 36 base plate tall ship, which is admired by everyone who sees it. I am now awaiting my latest order which is a 10 base plate of a dragonfly, and can't wait to get started. A great hobby, and first class service.

Derek Llewellyn, Isle of Wight

 
   
   
   
   
   
 
 
 
My wife has many craft projects on the go at all times and was always looking for something to keep me busy after my retirement. Finding 'MosaiCraft' has given me a love of craft detail and I understand how my wife becomes engrossed in her hobbies as I have with MosaiCraft. Not only from your very varied catalogue, but for the lovely personalised pictures you have created for me and being able to buy the individual elements to create my own artwork. Thankyou so much for the help your family has given me.

David Garrett d.o.b. 1937

 
   
   
   
   
   
   
 
 
 
Wonderful craft, fabulous friendly company great service. Personal bespoke kits. Give it a go you'll be hooked.

Glenise Gerring

 
   
   
   
 
 
 
Great family run company. Amazing customer service and just as amazing a product. Great fun for young and old. Highly addictive too.

Beccy Fletcher

 
   
   
   
 
 
 
Fab company with excellent forward facing customer service. I have bought a number of kits from them at craft shows and recently had two bespoke kits made up with personal photographs, (which arrived very speedily and safely today)..... I can't wait to get started on them. Lovely company, and great email communications in order to ensure the customer gets exactly what they want, can't recommend them highly enough. Thank you for a great service.

Karen Parsons

 
   
   
   
   
   
   
 
 
 
Amazing company. Amazing customer service ive had some kits and ive recently had a bespoke kit of my 3 boys. Love it. I would without a doubt recommend to anyone. Its addictive love it my top favourite hobby xx

Roz Martin

 
   
   
   
   
 
 
 
I have done a few mosaic pictures and I am completely hooked. Once you start you wont stop and has helped me with my high blood pressure.

David Williams

 
   
   
   
 
 
 
Mosaicraft is amazing!!!! I am now on my 5th kit and still loving it. The customer service is outstanding. I would highly recommended this to anyone who is looking for a new hobby and is not afraid to get addicted to it lol!! I have had bespoke kits made and they are superb. Thank you.

Jess Braundt

 
   
   
   
   
 
 
 
I have had kits from them and was very pleased with the results. Also I had a kit made up from a photo and it turned out really nice.

Sarah Hook

 
   
   
   
 
 
 
Before I was doing MosaiCraft, I was doing jigsaw puzzles as a hobby. Now I am on my 10th MosaiCraft kit. I find it more interesting than jigsaw puzzles and more colourful, I can do what I want to them and I can put it down when I want to. It is more relaxing than doing jigsaw puzzles.

Alan Toon

 
   
   
   
   
   
 
 
 
Just to let you know I think your kits are super. I started with a 1 base plate kit then a 2 base kit now doing the lovely Christmas Kit Santa and Chimney a 9 base kit and loving it. I have made my 1 base kit into a fridge magnet, I got some self adhesive magnets and put them on the back and put it on my fridge. Everyone that enters the kitchen says how beautiful it looks, just a suggestion. Im already thinking of my next kit to purchase another Christmas one.

Clare Lidgett

 
   
   
   
   
   
   
 
 
 
After having been an avid 'crafter' for many years, I thought I had seen and tried everything. When I discovered MosaiCraft at Birmingham NEC I was so excited at finding something totally new. I am now completely hooked and have made many of Valerie's kits. I find them all so approachable and eager to please. Keep up the good work, and thanks for making my Christmas present list a little easier !!!

Jean Bakewell

 
   
   
   
   
   
     
 
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